Privacy Policy

1.Scope of This Policy

This Policy applies to personal information we collect:

• through the Site, including any form, chat, scheduling tool, or download offered on it;
• when you email, call, or text us, or book a consultation with us;
• in the course of providing our advertising and lead generation services to a business client; and
• from third parties such as advertising platforms and analytics providers.

This Policy does not apply to the privacy practices of our clients, of advertising platforms, or of any other third party. Section 10 explains our limited role with respect to information collected on behalf of our clients.

2.Information We Collect

2.1 Information you give us

2.2 Information collected automatically

When you visit the Site, we and our providers may automatically collect: IP address; approximate location derived from IP address; browser type and version; operating system and device type; screen size; referring and exit URLs; pages viewed, time on page, scroll depth, and clicks; date and time of visit; and unique device or cookie identifiers.

2.3 Information from third parties

We may receive information about you from: advertising platforms such as Meta (for example, when you submit an ad lead form or when a conversion is reported back to us); analytics providers; our CRM, scheduling, and email or SMS delivery vendors; and publicly available business sources.

2.4 Sensitive information

We do not seek, and ask that you do not send us, sensitive personal information such as Social Security numbers, government identification numbers, financial account credentials, precise geolocation, health information, biometric data, or information revealing racial or ethnic origin, religious beliefs, or sexual orientation.

3.Cookies & Tracking Technologies

We and our providers use cookies, pixels, tags, web beacons, local storage, and similar technologies to operate the Site, remember your preferences, measure performance, and support advertising.

Your choices. Most browsers let you refuse or delete cookies through their settings. Blocking cookies may cause parts of the Site to stop working. You can also manage advertising preferences through:

• Your Meta ad preferences at facebook.com/adpreferences
• The Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout
• The Digital Advertising Alliance at optout.aboutads.info and the Network Advertising Initiative at optout.networkadvertising.org

4.How We Use Your Information

We use personal information to:

• respond to your inquiry, schedule and conduct consultations, and provide quotes;
• provide, operate, deliver, and support our services, including campaign setup, landing pages, lead delivery, CRM access, and reporting;
• process payments, issue invoices, and collect amounts owed;
• send transactional and service communications such as onboarding instructions, lead notifications, reports, receipts, and important notices;
• send marketing communications by email and, where you have opted in, by text message;
• measure, analyze, and improve the Site, our services, and our own advertising;
• create de-identified and aggregated statistics that do not identify any individual;
• maintain records of consent and preferences;
• protect the security and integrity of the Site and our services, detect and prevent fraud and abuse, and enforce our Terms of Service; and
• comply with legal obligations and establish, exercise, or defend legal claims.

5.Email Communications & Opt-In

5.1 Consent. When you submit your email address through a form on the Site, request a consultation, download a resource, or otherwise provide it to us for that purpose, you consent to receive marketing and promotional emails from Clikpilot — including case studies, offers, service updates, and educational content.

5.2 Transactional email. If you are a client, we will also send you email that is necessary to deliver the services, such as onboarding instructions, requests for approvals, lead notifications, reports, and billing notices. These are not marketing messages and continue for as long as you are a client.

5.3 How to opt out. Every marketing email includes an unsubscribe link in the footer. You may also email [email protected] with the subject line “Unsubscribe.” We honor opt-out requests promptly, and in all cases within ten (10) business days, as required by the CAN-SPAM Act. Opting out of marketing email does not stop transactional email.

5.4 Our commitments. Our marketing emails identify Clikpilot as the sender, use accurate subject lines and header information, are identified as advertising where required, and include our valid physical mailing address.

6.SMS / Text Messaging & Opt-In

6.1 Who we text. Clikpilot sends text messages only to business contacts and prospective business clients who have given prior express written consent. Clikpilot does not send text messages to leads generated for our clients. Once lead information is delivered to a client, that client — not Clikpilot — is responsible for any communication with the lead and for obtaining the consent required to make it.

6.2 How you opt in. You give prior express written consent by taking a clear affirmative action, such as checking an unchecked consent box on one of our forms that appears next to the disclosure describing this program, replying with a requested keyword to a message you asked to receive, or submitting your mobile number in a field expressly labeled for text messaging. We keep a record of the date, time, IP address, form, and disclosure language associated with your consent.

6.3 Program description. Once you opt in, you may receive recurring automated marketing and informational text messages from Clikpilot — including messages sent using an automatic telephone dialing system — relating to consultation scheduling and reminders, follow-up on your inquiry, onboarding coordination, account and service updates, and promotional offers.

6.4 Withdrawing consent. Replying STOP withdraws your consent immediately for the number from which you reply. You may also email [email protected] to be removed. Opting out of text messages does not remove you from email, and does not stop transactional communications necessary to deliver services you are receiving.

6.5 Changing your number. Please tell us if you stop using a mobile number you have given us, so that we do not message a person who has not consented.

7.Telephone Calls

If you provide a telephone number and request contact, you consent to receive calls from Clikpilot at that number regarding your inquiry and our services. You may ask us to stop calling at any time by telling us during a call or by emailing [email protected], and we will add you to our internal do-not-call list. We may record or take notes of consultation calls for quality and training purposes where permitted by law; where consent is required, we will tell you at the start of the call and you may decline.

8.How We Share Information

We share personal information only as described below. Mobile telephone numbers and SMS consent are excluded from all sharing except with the messaging vendors identified below as Service Providers

9.We Do Not Sell Your Information

Clikpilot does not sell personal information for money, and does not share personal information for cross-context behavioral advertising by third parties, as those terms are defined under state privacy laws. We do not rent, trade, or license personal information to data brokers, lead aggregators, list sellers, or other advertisers. We have not done so in the twelve (12) months preceding the Last Updated date above.

Some state privacy laws define “sale” or “sharing” broadly enough to capture the use of advertising cookies and pixels for our own marketing. To the extent that activity is treated as a sale or share where you live, you can opt out using the mechanisms in Section 3 and Section 15, or by contacting us at [email protected].

10.Lead Data Collected for Our Clients

As part of our services, we operate landing pages and lead capture forms on behalf of business clients. Information submitted through those pages and forms is collected for the client, delivered to the client, and used by the client for its own purposes.

With respect to that information, Clikpilot acts as a service provider or processor for the client. The client is responsible for how it uses the information, for its own privacy notice, and for obtaining any consent required before contacting a person who submits it. If you submitted your information through one of those pages and want it corrected or deleted, please contact the business you inquired with. You may also contact us at [email protected] and we will forward your request to that client and assist where we are able.

11.Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, and then delete or de-identify it. In general:

• Inquiries that do not become clients — retained while we pursue the opportunity and for a reasonable follow-up period afterward.
• Client records — retained for the term of the engagement and for a period afterward to support accounting, tax, warranty, and legal defense needs.
• Billing and tax records — retained for the period required by applicable law.
• Marketing lists — retained until you opt out.
• Opt-out and do-not-contact records — retained indefinitely, because we need them to keep honoring your request.
• Consent records — retained for at least the period of any applicable statute of limitations, so that we can demonstrate that consent was given.

12.Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, limiting access to personnel with a business need, and selecting vendors that maintain appropriate security practices.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any credentials we issue confidential and for notifying us promptly at [email protected] if you believe your account or information has been compromised.

13.Your Privacy Rights & Choices

Regardless of where you live, you may ask us to:

• Access the personal information we hold about you;
• Correct information that is inaccurate or out of date;
• Delete information we no longer need to retain;
• Stop marketing to you by email, text message, or telephone; or
• Receive a copy of information you provided to us in a portable electronic format.

How to make a request. Email [email protected] with the subject line “Privacy Request” and tell us what you would like us to do. We will verify your identity, usually by confirming information already in our records or by asking you to respond from the email address on file. We respond within forty-five (45) days and may extend once where reasonably necessary, in which case we will tell you.

Authorized agents. An agent may submit a request on your behalf with written proof of authorization; we may also contact you to confirm.

No retaliation. We will not deny you services, charge you a different price, or provide a different level of service because you exercised a privacy right.

Limits. We may decline a request where an exception applies — for example, where we must keep information to complete a transaction, comply with a legal obligation, maintain security, or establish or defend legal claims. We will tell you the reason.

14.State-Specific Privacy Rights

14.1 Florida residents. The Florida Digital Bill of Rights applies to companies meeting revenue and activity thresholds that Clikpilot does not currently meet. We nonetheless extend the rights described in Section 13 to Florida residents as a matter of practice.

14.2 California residents. Under the California Consumer Privacy Act as amended by the CPRA, you have the rights to know, delete, correct, opt out of sale or sharing, limit the use of sensitive personal information, and be free from retaliation. The categories of personal information we have collected in the past twelve (12) months, the sources, purposes, and recipients are described in Sections 2, 4, and 8. We have not sold or shared personal information as those terms are defined by the CCPA, and we do not knowingly collect or sell the personal information of consumers under sixteen (16) years of age. Under California's “Shine the Light” law, you may request information about disclosures to third parties for their direct marketing purposes; we do not make such disclosures.

14.3 Other states. Residents of Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, Delaware, and other states with comprehensive privacy laws have similar rights, which may include the right to appeal a denied request. To appeal, reply to our response or email [email protected] with the subject line “Privacy Appeal.” If your appeal is denied, you may contact your state Attorney General.

14.4 Nevada residents. Nevada law allows residents to opt out of the sale of certain covered information. We do not sell covered information, but you may submit a request to [email protected].

15.Do Not Track & Global Privacy Control

Web browsers may offer a “Do Not Track” signal. Because there is no common industry standard for interpreting it, the Site does not respond to Do Not Track signals. We do honor the Global Privacy Control (GPC) signal, where technically feasible, as a valid request to opt out of any sale or sharing of personal information for the browser and device on which it is sent.

16.Third-Party Websites

The Site may link to third-party websites, tools, and platforms that we do not control. This Policy does not apply to them. We encourage you to read the privacy policy of any site you visit.

17.Children's Privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under eighteen (18) years of age. If you believe a minor has provided us personal information, contact [email protected] and we will delete it.

18.Users Outside the United States

Clikpilot is based in Florida, United States, and our services are directed to businesses in the United States. If you access the Site from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

19.Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. If we make a material change to how we use personal information, we will provide notice by posting the updated Policy on this page and, where required or appropriate, by email. Your continued use of the Site after the effective date constitutes acceptance of the updated Policy.

20.Contact Us

To ask a question, exercise a privacy right, or opt out of communications: